Monitoring Exchange Server 2010

Chapter Review

To further practice and reinforce the skills you learned in this chapter, you can perform the following tasks:

• Review the chapter summary.

• Review the list of key terms introduced in this chapter.

• Complete the case scenarios. These scenarios set up real-world situations involving the topics of this chapter and ask you to create a solution.

• Complete the suggested practices.

• Take a practice test.

Chapter Summary

• Exchange Server 2010 provides graphical and command-line tools that enable you to monitor public folder and mailbox database properties and view database statistics. You can view the status of database copies and monitor DAGs.

• You can monitor and manage mail flow on Edge Transport and Hub Transport servers by configuring message tracking, managing transport queues, and filtering and managing messages. You can discover why a specific message or group of messages has not been delivered to the recipient or recipients.

• Exchange Server 2010 provides tools that let you test connectivity over the various protocols that permit users to send and receive email messages. You can test connectivity between a client and a Client Access server and between Client Access servers and servers assigned other Exchange Server 2010 server roles.

Key Terms

Do you know what these key terms mean?

• Applications and Services log category

• Autodiscover service

• Back-pressure

• Crimson channel

• Database availability group (DAG)

• Database monitoring

• Exchange Server ActiveSync

• Lagged mailbox database copy Message tracking

• Message tracking log

• Message tracking report

• Outlook Anywhere

Case Scenarios

In the following case scenarios, you will apply what you have learned about monitoring Exchange Server 2010. You can find answers to these questions in the “Answers” section at the end of this book.

Case Scenario 1: Monitoring Mailboxes and Viewing the Continuous Replication Status of Mailbox Database Copies

Jeff Hay holds the Exchange Organization Administrator role for the Exchange 2010 organization at Northwind Traders. One of Jeff’s responsibilities is to monitor mailbox databases and mailbox statistics. Another responsibility is to check all aspects of the replication and replay status of mailbox database copies in a DAG. Answer the following questions:

1. What EMS command does Jeff enter to obtain general information, including status information, about all the mailbox databases on the Mailbox server WWT-Mail01?

2. What EMS command does Jeff enter to obtain statistical information about all the mailboxes on all the databases, including recovery databases, on the Mailbox server WWT-Mail01?

3. Jeff needs to obtain a list of the 25 mailbox users that are consuming the most resource for the top 25 mailboxes on all the active databases on the Mailbox server WWT-Mail01. What EMS command returns this information?

4. What EMS command does Jeff enter to test replication health on server WWT-Mail01and view failure information?

Case Scenario 2: Managing Queues

Terry Adams is managing queues on the Hub Transport server BSA-Hub02, which is part of the Exchange 2010 organization at Blue Sky Airlines. A large number of messages can be contained in various queues at any one time, and Terry needs to use filter conditions to identify the messages that are of interest. Answer the following questions:

1. What EMS command does Terry enter to list all the queues on the Hub Transport server BSA-Hub02 that contain more than 50 messages?

2. What EMS command does Terry enter to display the number of messages in queues on the Hub Transport server BSA-Hub02 where the next-hop destination is the Adatum.com domain?

3. What EMS command does Terry enter to resume all suspended queues on the Hub Transport server BSA-Hub02?

Case Scenario 3: Testing Protocol Connectivity

You are an Exchange Organization administrator at Contoso Inc. Your company offers an email service, and users access your Exchange 2010 organization using a wide range of client software. You need to ensure that users can access their Inboxes whatever client they are using. Answer the following questions:

1. You need to test connectivity between a Client Access server and user mailboxes on ports 110 and 995. What EMS cmdlet do you use?

2. You need to test IMAP4 connectivity between a Client Access server and all mailboxes on the Mailbox server NY-EX1. What EMS command do you enter on the Client Access server?

3. You are encountering problems with the Kim Akers mailbox on the Mailbox server CON-EX1. What EMS command, entered on a Client Access server, tests MAPI connectivity between that server and the Kim Akers mailbox in the Contoso.com domain?